As an Auto Parts Interpreter, my role is to answer incoming trade phone enquiries and assist trade customers at the front counter, quickly and knowledgeably. I use my mechanical and automotive parts expertise to recommend solutions to our trade customers.
As a Trade Team Leader, my role is to supervise the Auto Parts Interpreters and Delivery Drivers so that they provide exceptional service to the most important part of our customer base - those in the trade. I use my expert knowledge and leadership skills to coach and develop my team members.
As an Account Manager, my role is to build and develop strong relationships with our trade customers within a territory. Trade customers are the most important part of Repco's customer base so growing trade sales for my designated stores is essential. I enjoy this role because I get to be out on the road, meeting and assisting customers face to face.